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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Hammond

July 10, 2026

5  out of  5
rating by Robin Hammond
"Josh recently helped me add a new-to-me RV to my policy. Appreciated his patience with my need to compare ALL the options! 🙂 I’m all set to go now. Thank you guys."
We responded:
"We are grateful for your 5-star review, Robin! Thanks for taking a moment to share your positive rating of State Farm Agent Mike Wilkins’s Team here in Pflugerville . "
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Peter Ren

July 8, 2026

5  out of  5
rating by Peter Ren
"Joshua is great. He made an exceptional effort to win me over to State Farm."
We responded:
"Thank you for your kind review of State Farm Agent Mike Wilkins’s Team. We appreciate it!"
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Gary Yang

June 29, 2026

5  out of  5
rating by Gary Yang
"Highly recommend Mike Wilkins! He recently helped me bundle my auto and renters insurance. The pricing was great, but what really stood out was his patience and professionalism. He took the time to explain everything clearly and completely earned my trust. 5 stars!"
We responded:
"Thank you for the fantastic review, Gary! We are always here to help with your insurance needs here in Pflugerville . "
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Destinee Henderson

June 23, 2026

5  out of  5
rating by Destinee Henderson
"Patient and willing to help! Communication is always top tier, just like the service."
We responded:
"Destinee, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike Wilkins’s Team!"
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Jordan Berger

June 12, 2026

5  out of  5
rating by Jordan Berger
"Josh was really great to speak with and made everything super clear to understand."
We responded:
"Jordan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike Wilkins’s Team!"
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Jeremiah Plont

February 27, 2026

5  out of  5
rating by Jeremiah Plont
"Very knowledgeable, fast, friendly, helpful with your specific needs and most of all....WAY cheaper than the old company ! Ya'll got my vote 👍"
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Matthew Cortinas

February 10, 2026

5  out of  5
rating by Matthew Cortinas
"Worked with this location a couple of times and I really like these folks. Everyone I've had the pleasure of working with has been great but Joshua knocks it out of the park. Keep it up y'all!"
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Estefania Colamarco

February 9, 2026

5  out of  5
rating by Estefania Colamarco
"Josh’s professionalism and knowledge are unmatched. You can tell he really cares for the people he talks to. I am happy to work with him and Mike’s office over any other office under the sun."
We responded:
"Thank you for the kind words and 5-star review! Josh is a valued part of our team, and we’re glad his professionalism and care stood out. We truly appreciate your trust in My office and look forward to helping you anytime you need us."
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Ryan Wright

February 7, 2026

1  out of  5
rating by Ryan Wright
"Lost thousands at mike wilkins. Mike promised he would take care of everything with the mortgage company and had the ability to act on my behalf as my insurance agent to swap from my purchasing homeowners insurance to state farm. He never did. I now am paying 300 extra a month in escrow difficiencies. The promise didn't show up. Just the bill."
We responded:
"We’re sorry to hear about the frustration and the unexpected escrow increase—escrow deficiencies can be really stressful.

When switching homeowners insurance, we can send the new policy to the mortgage/escrow company for proof of coverage and billing. However, the prior policy typically continues until the policyholder requests cancellation with that prior carrier. Because that policy is a contract between you and the other insurance company, we’re not able to cancel or make changes to it on your behalf.

We provided the documentation needed to request a backdated cancellation from the prior carrier so any applicable refund can be issued. Once refunded, those funds can be applied back to your escrow to correct or reduce the deficiency.

Please contact our office directly (so you don’t have to share personal details here) and we’ll resend anything you need and help you through the steps to get this resolved as quickly as possible."
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Esther Awopeju

February 4, 2026

5  out of  5
rating by Esther Awopeju
"Mike was absolutely amazing to work with. From start to finish, he made the entire process seamless, clear, and stress free. He was knowledgeable, responsive, and took the time to explain everything in a way that was easy to understand, which made me feel confident in every decision. His professionalism paired with his friendly, approachable demeanor truly set him apart. Mike goes above and beyond for his clients, and it’s clear he genuinely cares about providing excellent service. State Farm is lucky to have an agent like him."
We responded:
"Thank you so much for the thoughtful review and for trusting us with your insurance. I’m glad we could make the process clear, seamless, and stress-free, and that you felt confident in each step along the way. We truly appreciate your support and look forward to being here for you anytime you need us."
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Dana Holland

January 26, 2026

5  out of  5
rating by Dana Holland
"Mike Wilkins agency got us thru hail damage, an across state lines move and always was available for any questions or concerns. A Plus customer service."
We responded:
"Thank you for the 5-star review and for trusting our agency through your hail claim. We’re glad we could be a reliable resource and always available when questions came up. We truly appreciate you and wish you all the best going forward!"
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Cindy Rivera

December 18, 2025

5  out of  5
rating by Cindy Rivera
"I’ve been a State Farm customer for a hand full of years, and my representative Joshua has always been helpful, knowledgeable, and responsive. They make understanding my coverage and payments easy and always communicate clearly when something needs attention."
We responded:
"Thank you, Cindy, for the 5-star review and for being a loyal State Farm customer. Joshua is a valued part of our team, and we’re glad he’s been consistently helpful, responsive, and clear in explaining your coverage and payments. We truly appreciate you and are always here when you need us"
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Jon Titan

December 4, 2025

5  out of  5
rating by Jon Titan
"The guys here are super friendly and always a pleasure to talk to."
We responded:
"Thank you, Jon, for the 5-star review! We appreciate you—our team enjoys working with you, and we’re always here anytime you need anything."
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shaen thangaraj

October 8, 2025

5  out of  5
rating by shaen thangaraj
"Joshua Swinney was absolutely great! He handled everything efficiently and took care of all the details I needed. It was a pleasure interacting with him — professional, friendly, and very helpful throughout. Highly recommend his support and service!"
We responded:
"Thank you for the 5-star review! Joshua is a valued part of our team, and we’re glad he made everything efficient and easy while taking care of the details. We truly appreciate the recommendation and are here anytime you need us."
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Viet Tex

September 15, 2025

5  out of  5
rating by Viet Tex
"State Farm is Good Company. So that I stay with them 25+ years. I am very happy with what I pay for."
We responded:
"Thank you, Viet, for the 5-star review and for being with State Farm for over 25 years. We truly appreciate your loyalty and we’re glad you’re happy with your coverage and what you’re paying. We’re here anytime you need anything with your homeowners insurance."
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Clarice Velasquez

August 13, 2025

5  out of  5
rating by Clarice Velasquez
"I’ve never used statefarm, so as a new client with this agency I appreciated Josh’s help & promptness. I get pretty busy so when I asked him to call me on a certain day for follow up- he did!"
We responded:
"Thank you, Clarice, for the 5-star review and for choosing our agency as a new State Farm customer. Josh is a valued part of our team, and we’re glad his prompt follow-up and reliability made the process easier for you. We appreciate you and are here whenever you need us."
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Mattie Whisler

August 6, 2025

5  out of  5
rating by Mattie Whisler
"Josh has been a great help over the past couple years that I've been a State Farm customer. I have never had any problems reaching out to the office and getting excellent service."
We responded:
"Mattie, great customer service is easy with great customers!"
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Prabhakara Sastry Karra

June 16, 2025

5  out of  5
rating by Prabhakara Sastry Karra
"🌟🌟🌟🌟🌟
I had a great experience working with Mike Wilkins - State Farm Insurance Agent! They were extremely knowledgeable, patient, and guided me through every step of the insurance process. Always responsive and helpful, they made sure I understood all my options and chose a plan that truly suited my needs. Highly recommend!"
We responded:
"Prabhakara, We are thankful for the kind words! Attention to detail is important in all financial service areas! We thank you for your business and trust in us!"
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William Sapp IV

June 11, 2025

5  out of  5
rating by William Sapp IV
"Overall great people. They are always attentive when it comes to picking up the phone to solve problems! Not to mention Josh is a great guy and does his job well."
We responded:
"William, we really appreciate your kind words and look forward to continuing to provide a high level of service!"
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Luis Franco

June 8, 2025

5  out of  5
rating by Luis Franco
"Mike's office takes care of all my insurance needs."
We responded:
"Luis, we appreciate your business and your kindness!"
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Jay Jay

June 6, 2025

5  out of  5
rating by Jay Jay
"I say state farm definitely the go if your new for this insurance stuff. Big recommendation on " Mike Wilkins" pretty good chill cool guy very very help especially with teens who are getting used to this adulting 👍"
We responded:
"Jay, we think you’re pretty cool yourself! "
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Sahar Pourkarimi

June 2, 2025

5  out of  5
rating by Sahar Pourkarimi
"We had a fantastic experience with Joshua and the team at this State Farm office. From the beginning, they were extremely helpful, responsive, and knowledgeable. They took the time to walk us through insurance options, and made sure we understood everything clearly.

What really stood out was their attention to detail and the level of service — we felt truly supported throughout the entire process. Everything was handled promptly and professionally, and we felt confident knowing our coverage is in good hands.

Highly recommend this office to anyone looking for insurance with a team you can genuinely trust!"
We responded:
"Sahar, thank you so much. We love to dive deep to make sure the risks of every day life is addressed the way each customer’s needs are individually addressed."
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Bodhraj Ghimire

May 20, 2025

5  out of  5
rating by Bodhraj Ghimire
"I’ve been a customer with State Farm for several years and I am totally satisfied with their service. From day one, their agents have been professional, knowledgeable, and genuinely helpful. Specially Oman is very professional, helpful , knowledgeable and understandable.I appreciate him because he always provide very good service to me .Whether it’s auto, or home, State Farm has provided me with comprehensive coverage at fair prices.
I highly recommend them to anyone looking for reliable insurance and excellent service."
We responded:
"Bodh, thank you for the kind words. We strive to do our best!"
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Ravi Chand Chava

February 19, 2025

5  out of  5
rating by Ravi Chand Chava
"Best person and service to have as insurance agent will definitely recommend Mike, if you are looking for car insurance - I would recommend you to check out state farm"
We responded:
"Ravi, we appreciate you trusting us with your insurance needs!"
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Atif

February 7, 2025

5  out of  5
rating by Atif
"He has been diligent, meticulous in detail and gives the best offers. A great personality to talk to."
We responded:
"Atif, thank you for the kind words. It is a pleasure working with you!"